Ordering a McGangbang; a tragedy
Part 1:
First thing I’ll recommend is that one should never order a McGangbang after being out at a bar after work when you haven’t eaten dinner yet. Why, you ask; because you’ll try it. The next morning you will be oh so regretful of this decision. You’ll wake up, stomach rumbling, and think to yourself ‘What in the world was I thinking?’
My observations during my first visit to the McDonald’s on 4th Avenue in Brooklyn were not as horrifying as I had anticipating. There were 5 other patrons in the restaurant when I walked in. As I approached the counter, the cashier greeted me with a luke-warm smile and asked to take my order.
Candice the Cashier: “May I take your order?”
Me: “I’d like a McGangbang, please”
Candice: “You want a what?”
Me: “A McGangbang”
Candice: “Is that real?”
Jose (another cashier): “Haha!”
Candice to Jose: “Have you heard of that?”
Jose: “Yeah, it’s a burger with the chicken inside, right?
Me (Laughing… 5 beers will do that): “Yes, it’s a Double Cheese Burger with a Chicken Sandwich in-between the burger patties”
Candice: “Ok… Jose can you do that?”
Jose: “Yeah, just ring it up like this” (He helps her)
Me: “I’m going to need the manager to sign the receipt”
Candice rings me up and then calls for her manager; Mr. Evans. My order was at the counter within what seemed like seconds. I un-wrapped it, and took a photo.
Mr. Evans was a little confused as to why I needed him to sign the receipt. After all, they completed my request without question. He agreed to sign; however he refused to indicate that I had ordered a ‘McGangbang’… his reason: “That doesn’t exist. I’m not saying that.”
Now, the second recommendation I have for when you order a McGangbang for a class assignment, and you know that your professor is going to look at the receipt and photo for certain elements… is that you MAKE SURE IT MEETS THE REQUIREMENTS!
2 days later, when I went to write this, I then noticed 2 things. The first being that when the ever so helpful Jose assisted Miss Candice in ringing up my order, he didn’t do it as a ‘Double Cheeseburger and McChicken Sandwich’. Alternatively, he had rung up my order as a ‘Double Cheeseburger and Extra meat’. Then, after carefully inspecting my photographic evidence, I saw that it wasn’t actually a McGangbang. What the accommodating and helpful staff had actually made me was double cheeseburger with the meat from the McChicken added in. So incredibly close… yet so completely wrong.
At this point, I’ve not only made the horrible mistake of eating the McGangbang, but it’s now the day before my assignment is due, and therefore I must now make a 2nd trip to a McDonald’s to order this monstrosity of a sandwich. Not to mention, I will only be able to do this during Mid-Town NYC lunch hour. I just have to pray that the staff at the 2nd restaurant is as graceful as the 4th Avenue location.
Part 2:
Enter scene
McDonald’s restaurant on Broadway and 51st Street, New York NY
Monday April 25, 2011 at 11:45AM
4 Cashiers, 1 Store Manager, 1 GM, fully deployed kitchen Staff
Approximately 8 customers waiting for orders, 3 to order
Sarah approaches Cashier Elian
Elian: “Welcome to McDonald’s, may I take your order?”
Me: “Good morning. I’d like a McGangbang”
Elian: “Huh?”
Me: “I’d like a McGangbang”
Elian: “Can you tell me what that is?”
Me: “Absolutely. It’s a Double Cheeseburger with a McChicken on the inside”
Elian (to his manager William): “Can we do that?”
William: “We can do whatever they want as long as we can ring it up”
Elian steps aside and William proceeds show him how to ring the order.
Elian: “Ok, that’ll be $2.16”
Me: “Great, I’ll need to receipt as well”
The sandwich arrives as Elian is printing the receipt. It’s wrong.
Me: “Oh, this isn’t right. See, you’ve given me a McChicken with Double Chicken Patties. I ordered a 'McGangbang', which is a Double Cheeseburger with the McChicken on the inside. It’s the 2 dollar menu items” Elian then hands me the receipt. “Oh, and this is not correct. I need a receipt that reflects my order”
William: “We don’t have Dollar Menus in Manhattan. So you’d like a ‘McGangbang’ which is the Double Cheeseburger with the McChicken inside. That’ll be $4.01”
William leaves as I settle the money with Elian.
Elian: “I’m sorry. It’s my first week on the register alone. I just don’t want to mess it up”
Me: “Not a problem at all. I understand… it’s a unique request”
William returns the sandwich is wrong.
Me: “Oops. Not quite right. This is a Double Cheeseburger with a chicken patty on top. I need the McChicken in-between the 2 burger patties”
William leaves… returns again about 2 minutes later. He asks me to check it, but it’s unfortunately wrong again.
Me: “Almost. See… you’ve got everything right, we’re just missing the bread from the McChicken”
William returns for a 3rd time… we have a bit of an audience now as another cashier and the GM (Mr. Yao) have come to watch me unwrap and check another sandwich.
Have we have succeeded? We have indeed! A full McChicken Sandwich, inside the patties of a Double Cheeseburger; AKA: The McGangbang
Me: “This is perfect! Thank you!”
GM Mr. Yao: “That’s very interesting. Why are you calling it a ‘McGangbang’?
Me: “Well, it’s a bit inappropriate I suppose but it’s because the chicken is sandwiched inside. I don’t make it up… I just place the order. There are several un-menued items actually”
GM Mr. Yao: “We should know about these! May I ask where you heard about this one?”
Now, I read the instruction for the assignment VERY carefully before my 2nd visit. I know that it said that under no circumstances am I to reveal that this is a class, so my expert acting skills were put into effect.
Me: “Actually, there are dozens of websites. If you Google ‘McGangbang’ you’ll find it and several others”
GM Mr. Yao: “Thank you. We’re going to do that!”
When I finally leave it’s about 12:10PM. Not to shabby. I felt the staff really handled the situation well. Elian was determined to see that I received my proper order, and William was positive with his “we can do anything” response. But I was most impressed with the proactive approach the GM took. He took notice of the unconventional transaction and rather then try to rush his staff to finish up and move on, he stood watch to ensure the order was completed and then asked how he could help his team do better in the future. If I ate at McDonald’s regularly, I would most certainly return to this location.
Epilogue:
You’d think that following my departure, that would be the end. Such is not the case when a woman walks into a financial advisory office in Mid-town Manhattan with a McDonald’s bag. It’s kind of like jumping in a swamp, then walking into family dinner stinking to high heaven and not explaining why you’re covered in mud. So upon my return the boys were curious. “What the heck are you doing with a McDonald’s bag?” they asked. So I oblige them… tell them my whole tragic story. “Oh my gosh, we have to see this!”… “Are you going to eat it again?” “Get a knife, we have to try this thing!”
Of course, they eat it. I’ve now affectionately coined the McGangbang cut into quarters and shared among Financial Advisors as an ‘Urban Appetizer’; and in the words of John V “Huh… It’s not too bad!”


